Questions and answers.

No. The phone you already have is enough, Android or iPhone: ePOS opens in the browser and you can add it to your home screen like an app. A computer or tablet works too, and all your devices stay in step.

Minutes to start: create your shop, add a few products and you can sell. Add the rest of your products as you go, or scan their barcodes as they come up at the counter.

Yes. Give each customer an opening balance when you add them, and the same for what you owe your suppliers. From then on ePOS keeps every balance up to date.

Yes. Once you have signed in on a phone, you can sell, take payments, add stock and look up customers with no signal at all. Everything is saved on the phone and goes up to your account by itself when the internet is back. You need the internet to sign in the first time, to change your plan and for a few extras such as product pictures.

Days if you need to: sales, payments and stock changes wait on the phone and sync when you're back. Connect regularly, though, because until it syncs that work exists only on that phone.

Yes. Each phone gets its own invoice numbers, so they never clash, and stock and balances catch up on every phone as they sync.

Everything that has synced is safe in your account: sign in on another phone and carry on. Work done offline that hadn't synced yet was only on that phone, so let the app sync regularly.

Try it free for 3 days, no card needed. Then choose Starter, Standard or Enterprise, monthly or yearly. You pay by bank transfer, JazzCash, Easypaisa or cash, and you get an invoice for every payment.

In the app, the owner opens Subscription, chooses a plan and sees where to pay. Pay by bank transfer, JazzCash, Easypaisa or cash, then tap "I've paid" with the transaction ID. Your plan starts or extends when we confirm the payment.

Your records stay safe while you decide. Choose a plan and pay to carry on selling; nothing you entered is lost.

You can still see all your records, but you can't add new sales until you renew.

Yes. A different plan starts when we confirm your payment. Paying again for the plan you have adds a month or a year to the end of it. A payment buys a whole month or year, and part-used periods aren't refunded.

No tax is charged at present. Every confirmed payment gets an invoice from Entecra, which you can open and print in the app.

Connections are encrypted and passwords are stored scrambled. Your records are kept on your phone and on our providers' servers (Neon and Vercel, which may be outside Pakistan), with backups. The people you add see your shop according to their permissions; our support staff look only to help you, and every action is logged.

Your records belong to your shop. We don't sell them or use them for advertising. The owner can ask us for a copy at any time.

We keep its records for 90 days in case you change your mind, then delete them, except what the law requires us to keep, such as payment and invoice records.

Yes. Print on a small Bluetooth receipt printer from an Android phone with Chrome, or on any printer from a computer. You can also share the receipt to WhatsApp or any other app.

ePOS prints to 58 mm and 80 mm Bluetooth thermal receipt printers that use the common ESC/POS commands, as most do. Ask us before you buy and we'll tell you what we know about the model.

iPhones can't reach Bluetooth printers from a browser. Print with AirPrint or save a PDF from the browser instead, or share the receipt on WhatsApp.

Yes, on the Standard and Enterprise plans. Each person gets their own sign-in, and their role (manager, cashier or shopkeeper) decides what they can do, so a cashier can sell without seeing your profit. On Enterprise you can also tick and untick permissions for each person.

Yes. Cashiers and shopkeepers never see cost prices, profit or reports; managers do. On Enterprise you can change this for each person.

As many as you need on Standard and Enterprise; there's no limit on the number of people.